abc67 Privacy Policy
Your personal information is completely safe with us. This page clearly explains how abc67 collects, stores, and uses your data.
1. Introduction and Scope
abc67 ("we", "us", or "platform") operates a trusted online casino and sports betting platform for players in Bangladesh. This privacy policy explains how abc67 collects, uses, stores, and protects your personal information.
By using our website, mobile application, or any of our digital services, you are considered to have accepted the terms of this privacy policy. This policy forms an integral part of our Terms and Conditions.
The abc67 privacy policy applies to all registered members, guest browsers, and anyone who interacts with our platform in any way. This policy is reviewed and updated regularly, so we recommend reading it from time to time.
2. Information We Collect
abc67 may collect various types of information from users. This information is gathered primarily in two ways — information you provide directly, and information collected automatically.
2.1 Information You Provide
Information you provide during registration, verification, or support services may include:
- Full name, date of birth, and nationality
- Email address and contact details
- National ID card, passport, or other identity document details (for KYC verification)
- Financial information such as bKash, Nagad, or Rocket account numbers (for transactions)
- Information provided when contacting customer support
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device information
- Browser type and version
- Page visit time, duration, and navigation path
- Information collected through cookies and similar tracking technologies
- Gaming activity and transaction history
Important: abc67 never stores your full bank card number or PIN code. All financial transactions are processed through SSL encryption.
3. Purpose of Data Use
abc67 uses collected information for various legitimate purposes. We respect your privacy and use data only for necessary purposes.
3.1 Service Delivery and Operations
- Completing account registration and verification
- Processing deposits, withdrawals, and financial transactions
- Managing gaming sessions and bonus activities
- Providing 24/7 live chat and email support
3.2 Security and Compliance
- Preventing fraud and money laundering (in accordance with AML/KYC policy)
- Preventing access by minors (enforcing the 21+ policy)
- Ensuring platform security and integrity
- Meeting applicable legal obligations
3.3 Service Improvement and Communication
- Analysing and improving the user experience
- Identifying and resolving technical issues
- Providing personalised gaming recommendations
- Sending important service updates and account notifications
4. Data Sharing and Disclosure
abc67 never sells your personal information to third parties or discloses it for commercial purposes. However, information may be shared in the specific circumstances below:
4.1 Service Providers
We work with trusted third-party service providers who supply payment processing, technical infrastructure, and game software on our behalf. Only the information necessary for them to deliver their services is shared with these partners, and they are bound by strict confidentiality agreements.
4.2 Legal Requirements
If abc67 is legally required to provide information under an order from a competent authority, a court order, or a regulatory body, it may do so in compliance with applicable law. In such cases we will make every effort to notify you, unless prohibited by law.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred. Should such a situation arise, we will notify you in advance, and the new entity will be required to maintain standards consistent with this privacy policy.
5. Cookie Policy
abc67 uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.
5.1 Types of Cookies We Use
- Essential Cookies: Required for login sessions and security; these cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to measure and improve site performance.
- Marketing Cookies: Used to display relevant offers and promotional content.
You can disable non-essential cookies through your browser settings. However, this may affect the functionality of some services.
6. Data Security Measures
abc67 has put in place industry-standard technical and organisational measures to ensure the security of your personal information.
6.1 Technical Security
- All data transmissions secured with 256-bit SSL/TLS encryption
- Advanced encryption methods applied to data at rest
- Regular security audits and vulnerability assessments
- Multi-factor authentication (MFA) available
- Firewall and intrusion detection systems
6.2 Organisational Measures
- Only authorised staff may access personal information
- Regular staff training on privacy protection
- Rapid response procedures in the event of a data breach
- Strict security assessments of third-party suppliers
Notice: No transmission of information over the internet can be guaranteed to be completely secure. We follow the highest industry standards, but 100% security cannot be guaranteed. You also have a responsibility to keep your login credentials safe.
7. Data Retention Period
abc67 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet applicable legal obligations.
- Active account data: retained for as long as the account remains active
- Financial transaction records: minimum 5 years from the date of the transaction
- KYC verification documents: retained after account closure for the period required by applicable law
- Customer support communications: 2 years, taking into account the potential need for dispute resolution
- After marketing consent is withdrawn: marketing data deleted within 3 months of the withdrawal date
Once the retention period has ended, abc67 securely deletes or renders data unreadable so that it cannot be recovered.
8. Your Rights
As a user of abc67, you have certain important rights regarding your personal information. We fully respect these rights.
8.1 Access and Portability
You may request a copy of the information abc67 holds about you at any time. We will respond to this request within a reasonable timeframe.
8.2 Right to Rectification
If any information we hold about you is incorrect or incomplete, you may request that it be corrected. You can update your information directly through account settings or by contacting customer support.
8.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. Please note that we may be required to retain some information to meet legal obligations (such as AML records).
8.4 Objection to Processing
You may opt out of receiving marketing communications by contacting us by email. It is not possible to object to the processing of information that is necessary for the operation of the service.
9. Children's Privacy
abc67 is a platform strictly operated for users aged 21 and above only. We do not knowingly collect personal information from any minor.
If we become aware that a minor has registered on our platform, the relevant account will be closed immediately and any collected information will be deleted. Anyone wishing to bring a minor's account to our attention may contact us at [email protected].
10. International Data Transfers
abc67 is an international platform and, where required for operational purposes, some data may be stored or processed on servers outside Bangladesh. In such cases we ensure that data transfers are carried out with security safeguards consistent with applicable law and this privacy policy.
For international data transfers we use standard data protection agreements or similar legal arrangements that ensure adequate protection of your information in the recipient country.
11. Policy Changes and Updates
abc67 reserves the right to update this privacy policy as needed. For significant changes, we will notify you in the following ways:
- A notification will be sent to the email address registered to your account
- An update notice will be displayed when you log in to the platform
- Sufficient notice will be given before the effective date of the new policy
Continued use of our platform after any changes will be considered your acceptance of the updated policy. We therefore recommend visiting this page regularly.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. Our team is available seven days a week, 24 hours a day (Bangladesh time) to assist you.
Privacy-Related Contact
Email: [email protected]
24/7 Live Chat: available directly on the abc67 platform
Response time for privacy-related requests is generally within 72 hours.
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